Support

check Photos permissions, selected cat, review candidates and analysis progress. iCloud analysis requires the relevant opt-in and usable Wi-Fi.

Initial import and analysis of a large photo or video library may take several hours or longer. Completed items become available progressively. Your device may become warm during processing, and import and analysis pause automatically according to its thermal state. Completed progress is retained; select Start / resume when the device has cooled. Also check for low storage or Wi-Fi waiting messages. Import does not necessarily continue while the app is closed.

use the named review and correction controls. Undo restores an eligible prior decision; removing a cat association does not delete Photos originals or another cat's association.

check access and Wi-Fi and retry. Clearing app caches does not guarantee offline access to every original.

include app version/build, model, OS and reproduction steps. Send only necessary, checked diagnostics. Never send your Apple Account password, verification codes or entire private library. Do not uninstall as the first troubleshooting step.

The initial public release is planned to be free. The app is being prepared for public launch.